Hammerjack Pty Ltd in Taguig is seeking a Major Incident Manager to lead high-impact incident responses across a complex IT environment. The ideal candidate will coordinate cross-functional teams to ensure rapid service restoration while upholding ITIL best practices.

Responsibilities include managing the entire Incident Management process, providing timely communication during incidents, and driving continuous operational improvements. A Bachelor's degree and 3+ years of experience in incident management are required.