Work closely with the Assistant Manager and provide courteous services to guests and re sponds efficiently and tactfully to guests' complaints, requests and enquiries.

Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures.

Establish contacts with house guests/long-stayi ng guests and renders assistance when necessa ry.

Make cou rtesy calls to guests.

Requisite and keep stock of promotional materials for daily operations.

Ensure efficient and courteous services in baggage, transport handling and general enquiries.

O-Level or e quiv alent.

Willing to perform rotating shifts.

Positive attitude with outgoing personality and good communication skills.

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