The Group You’ll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

What You’ll Do

Supporting customers encountering problems using the company's products, ensuring prioritizing responses and providing technical leadership in all aspects of problem resolution. Reports new or recurring problems to design department. Ensures field teams are properly trained when old products are changed or upgraded and new products are released.