Your role

To work within FLEETCOR’s technology function to deliver effective support to both external clients/suppliers and colleagues across all applications. Responsible for investigating software issues raised by clients, identifying the appropriate solution, and prioritizing against the client’s business requirements, planned future development and available resource.

What you'll be doing

• To investigate verified application issues within defined timelines depending on priority of the issue.
• Identify resolutions whilst ensuring the integrity of the software application in relation to the generic customer base.
• Create detailed technical support documentation where required.
• Provide support and guidance to users and colleagues 
• To work closely with the Design, Test and Development teams to ensure we understand future functionality and deliver a consolidated solution.
• To specif...