About Your Role As a full‑stack engineer, you will join the team that owns the Cresta Opera: the no‑code application that enables customers to create policies to intelligently analyze conversations and provide actions to contact center agents.

What You'll Do

Work with the product manager to define and detail the product requirements

Define software architecture and design matching the requirements

Write and push high‑quality code efficiently for both the frontend and backend

Apply synchronous and asynchronous design patterns

Scale distributed applications

Apply ML as a major differentiator for the product (you do not need to be an ML engineer yourself)

Identify and leverage opportunities to improve general engineering productivity

Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation

Develop multi‑tier scalable, high‑volume performing, and reliable user‑centri...