Join the Ricoh team as a Senior Field Technician in Victoria, BC. You will specialize in servicing multi-functional printers, ensuring top-tier customer satisfaction with technical expertise.
As a Senior Field Technician, you will manage repairs and servicing of complex multi-functional office devices across your territory. Your role involves diagnostics, installations, and managing customer relationships effectively. You will complete required training and maintain inventory accuracy as you provide vital support to ensure optimal equipment performance.
Key Responsibilities:
• Service and repair various office equipment on-site
• Manage territory, inventory, and customer relationships
• Perform diagnostics and installation on complex devices
• Complete administrative tasks accurately and on time
• Maintain productive interactions with customers and personnel
Requirements:
• Post-secondary education in technical specialization
• Excellent knowledge of elect...