📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Hong Kong › Senior Executive/Executive, Customer Service Operations.
📍 Local Job Near You

Senior Executive/Executive, Customer Service Operations.

🏢
PCCW
📍 hong kong hk, hk, Hong Kong
📍
Location hong kong hk, hk
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Senior Executive/Executive, Customer Service Operations

Responsibilities

  • Deliver timely and effective support to clients, addressing inquiries and resolving issues related to MPF administration through both verbal and written communication.
  • Utilize CRM and other relevant customer service software to track inquiries, manage client interactions, and enhance service delivery. Demonstrate capability in thinking with a fintech mindset to assist and influence the team in leveraging technology to solve problems and improve operational processes. 
  • Provide professional, accurate, and solutions-oriented responses to customer inquiries, ensuring a positive client experience.
  • Collaborate with internal departments to resolve complex customer inquiries, including cases requiring additional information or investigation, leveraging technology for efficient communication.
  • Support cross-departmental efforts in handling and resolving c...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    hong kong hk, hk
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in hong kong hk, hk

    View Local Jobs