Responsibilities

• Investigate and negotiate settlement of claims
• Respond to correspondence and provide efficient service to clients
• Instruct on reserve provision, registration requirements and verify data entries for files setup
• Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment and management of solicitors, surveyors, adjusters, third-party administrators and other vendors as necessary
• Provide a technical reference point for queries
• Approve claims payment
• Train and assist junior staff
• Assist senior staff on large/complex claims handling
• Undertake any other duties as may be assigned

Qualifications

• Tertiary education
• Minimum CGI qualification in general insurance. (Candidates without qualification will be given reasonable time to obtain the qualification)

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