• Designation: Senior Executive - Service Planning and Delivery
• Reporting to: Manager - Service Planning and Delivery
• Location: Mahape, Navi Mumbai
• Educational Qualification: Graduate or MBA
• Work Experience (yrs.): 3-5 years of relevant experience
• Working Days: 5 day working

I. Key Results and Activities

A. On Time Team Deputation (One point responsibility); Drive Customer delight; On Time Billing; Site data.

• Drive site Briefing & Debriefing sessions to maintain Q V C
• Forecasting available workforce in MIS sheet for easy deputation visibility.
• On site - Track Attendance, idle days, holidays for roaster management.
• Raise Calc sheet within 2 days so to ensure on time service billing; responsible for ensuring the service bills are accepted by the end user for payment
• Submit Analysis report for any ga...