RESPONSIBILITIES

• Facilitate seamless operations of Academy courses through catering, logistical and administrative support.
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners.
• Manage both face‑to‑face and online courses, ensuring their effective administration.
• Support programmes that are conducted outside normal office hours as and when required.
• Other duties as assigned.

QUALIFICATIONS

• Degree or Diploma holder with at least 2 years of relevant work experience.
• Service‑oriented mindset with keen attention to detail and proactive problem‑solving skills.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Self‑driven, adaptable, and resourceful in navigating changes.A keen interest in process improvement and efficiency.
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