Job Responsibilities

• Seek and prospect high value target accounts to win new customers generally in the $100k-$500k range net sales per annum; focusing on bringing new customers on board.
• Build rapport and trust with customers by being informed about the customer’s business and the market.
• Assess the type and size of customer needs and recommend solutions based on these needs using industry knowledge.
• Close business by connecting a customer need with a DHL solution and the value it may create for the customer.
• Gather customer and market information to update product and trade lane on current conditions.
• Support customer retention by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Ensure successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Globa...