IN THIS JOB YOU WILL:
Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum focusing bringing new customers on board. Builds rapport and trust with customers by being informed about customer's business and the market Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge Closes business connecting a customer need with a DHL solution and the value it may create for the customers Gathers customer and market information to update product and trade lane on current conditions Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc. Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential ...