The Digital Transformation (DX) team is the business transformation team under Office of Finance (OFIN) to drive NTU towards a digitally enabled organization. The position supports work that enables digital transformation, performs tasks needed to bridge business users with CITS in the designing and implementing of solutions that improve NTU work processes. This position will partner closely with the NTU Shared Services, NTU Departments and other NTU functions in the digitalization and process redesign journey. This position also supports the team as it seeks out opportunities to enhance processes, understand gaps, and proactively recommend digitalization options. He/she shall thrive to re-engineer processes by continuously looking for industry solutions, best practices in the market and opportunities to drive operational efficiency and elevate customer experience.

• Support the assessment of system gaps for business processes, system designs and...