Job Description

Core Duties & Responsibilities

• Responsible for raising invoices for Services provided by DWTC and ensure there is no leakage of revenues. Ensure that all invoices raised are in line with the policy, procedures and DOA (for approvals)
• Responsible for collecting outstanding customer dues across all revenue streams and maintain the outstanding to a minimum. Escalate the red flag customers to higher management periodically. Handle all Government customers a/c. Ensure Internal ageing report meeting with the BU and external customers to sort the disputed accounts
• Ensure that BU SLA are met in accordance with the agreed SLA terms and in line with the code of conduct.
• Manage all communications from internal and external customers about invoicing and collection.
• Ensure that the internal and external audit queries are replied within the agr...