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Senior ER Specialist, HR (PXT), Customer Services, Germany (EU)
Amazon
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Berlin, Germany
Location
Berlin
Posted
June 03, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description
In Germany (DE), there are two sites supporting Customer Services (CS) and, with your help, we will leverage on HR best practices, standardize strategy and processes, and ensure a great employee experience for our CS population across the DE network.
Amazon is looking for a Senior HR Specialist who will lead the ER strategy for DE CS, in particular the Work Council engagement and partnership strategy. This position requires an individual who has significant WC, human resources (HR) and/or employee relations (ER) and labor relations experience. Strong communication, influencing and interpersonal skills are essential, to enable the individual to work successfully to develop and deliver a robust ER strategy. The position supports the DE CS network and is based in Berlin.
The main priority of this role is to develop and implement the HR strategy in relation to ER and Work Council partnership across DE CS. Standardization of current processes and leveraging of bes...
In Germany (DE), there are two sites supporting Customer Services (CS) and, with your help, we will leverage on HR best practices, standardize strategy and processes, and ensure a great employee experience for our CS population across the DE network.
Amazon is looking for a Senior HR Specialist who will lead the ER strategy for DE CS, in particular the Work Council engagement and partnership strategy. This position requires an individual who has significant WC, human resources (HR) and/or employee relations (ER) and labor relations experience. Strong communication, influencing and interpersonal skills are essential, to enable the individual to work successfully to develop and deliver a robust ER strategy. The position supports the DE CS network and is based in Berlin.
The main priority of this role is to develop and implement the HR strategy in relation to ER and Work Council partnership across DE CS. Standardization of current processes and leveraging of bes...