Location
San Francisco
Posted
June 01, 2026
Commute
Local Area
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Job Description
What You’ll Be Doing:
Develop gRPC APIs written in Go Lang to deliver solutions to target customer’s Jobs To Be Done (JTBD).
Collaborate with the team to define OKRs, driven by our product strategy, and develop roadmap items to successfully deliver on Key Results.
Contribute to authoring of technical documents to deliver on feature development.
Triage and resolve escalated IAM support tickets. Serve as the first line of support for incoming bug reports.
Developing and improving AI Agent performance, correctness, and knowledge bases.
Maintain and contribute to operational excellence and the stability of the platform.
Contribute to quality assurance tooling and synthetic testing to proactively identify and address potential customer impacting issues.
Collaborate with product teams on existing and new product launches to enable seamless integrations of services.
Contribute to the...