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We are seeking expressions of interest from experienced Senior Dynamics 365 Customer Engagement (CE) Functional Consultant to play a key role in the successful delivery of Microsoft Dynamics 365 solutions across Sales, Customer Service, Customer Insights, and AI-enabled CE capabilities including Copilot and Agents.

The ideal candidate will combine strong functional expertise with consulting maturity—able to lead client-facing discovery, translate business needs into fit-for-purpose CE solutions, and identify, design, and implement practical Copilot and agent-based scenarios that drive measurable business value.

This role ...