The Opportunity

At this time, Ally will not sponsor a new applicant for employment authorization for this position.In office role - Ally work locations are: Charlotte NC, Detroit MI, Dresher PA, or Lewisville TXThe Senior Director of Mobile & Online Banking Platforms is responsible for defining and delivering the bank’s digital channel strategy across mobile and web. This leader owns the end-to-end customer experience, ensuring seamless, secure, and intuitive interactions that drive engagement, retention, and growth.This role sits at the intersection of product, technology, operations, and risk—leading cross-functional teams to modernize digital capabilities, accelerate innovation, and position digital channels as the primary interface for customer relationships. The Senior Director will also own the customer communication strategy across digital channels, including alerts, push notifications, and in-app messaging—ensuring timely, relevant, and personalized interac...