Our client in Markham, ON is seeking a Senior Director, Client Services to lead and scale a high-performing client management function within a fast-paced organization operating in the CPG, distribution, and supply chain space.

This is a strategic leadership role responsible for overseeing client services operations, managing a team of senior leaders, and driving profitability across a complex client portfolio. You will play a key role in shaping client strategy, strengthening relationships, and aligning cross-functional teams to deliver exceptional service and long-term growth.

Responsibilities

Lead, mentor, and develop a team of Client Services Directors and Managers

Own and manage client portfolio performance, including profitability, service delivery, and long-term growth

Build and maintain senior-level client relationships, acting as a trusted advisor across key accounts

Provide strategic guidance on pricing, renewals, and cont...