Join Manulife as the Senior Director for Intelligent Automation & AI Operations in Canada. Drive effective transformation by overseeing AI-enabled solutions and operational excellence in financial services.
This leadership position focuses on building innovative solutions that maximize business outcomes. You will lead the management of product roadmaps and ensure strategic alignment with IT and architecture teams. Your role will be vital in delivering measurable value, improving cycle times, and maintaining high standards in operations.
Key Responsibilities:
• Own and oversee the delivery roadmap for AI solutions
• Lead solution delivery in both low-code and complex environments
• Align augmentation solutions with central technology investments
• Ensure operational quality, governance, and audit readiness
• Foster team development and stakeholder engagement for successful outcomes
Requirements:
• Minimum of 10 years in related operational transformation roles...