We are looking for a hands‑on Senior Developer to operate within a live production support environment, supporting and stabilising our CRM and Panel Member App ecosystem.

This role is focused on diagnosing and resolving complex issues across a multinational, operational environment, working closely with internal teams and our systems integrator to deliver fixes and improvements.

• Provide L2/L3 technical support across CRM (Dynamics 365), Panel Member App, and integrations
• Diagnose and resolve complex issues across distributed systems (CRM, mobile, APIs, backend and data layers), using logs, monitoring tools, and telemetry
• Support incident management, defect resolution and release cycles to ensure production stability across environments
• Perform root cause analysis to determine where issues originate (application, integration, data, infrastructure or security)
• Engage with operational, product and regional stakeholders to...