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Senior Deskside Technician

🏢
Stefanini
📍 London, United Kingdom
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Location London
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities:

  • Identify, analyse, and repair product failures. Order and replace parts as needed;
  • Support and maintain user account information including rights, security and systems groups;
  • Receive and resolve issues from Tiers 1, 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in cooperation with the resolver group who transferred the issue, if necessary;
  • Provide troubleshooting and problem resolution support for all network devices;
  • Coordinate with third-party vendors to resolve hardware and software problems, as required;
  • Install and test replacement parts when requested by resolver-groups;
  • Receive and resolve hardware or software related issues from Tiers 1, 2 and 3 when break-fix is necessary to solve an issue at location/onsite;
  • Interface with hardware and software vendors for planning and problem resolution;
  • Interface with manufacturers and...

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    📍 Location Details

    🌆
    City
    London
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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