Transform complex Claims workforce data into clear narratives as a Senior WFM Analyst focused on Data Visualization. This role combines creativity and analytics to enhance decision-making and outcomes.

In this senior level position, you will leverage your WFM expertise and data engineering skills to create robust datasets and analytics experiences. You’ll utilize tools like SQL, Snowflake, and Power BI to build visual products that make performance insights accessible and impactful. This role requires the ability to analyze trends and present findings clearly to Directors and VPs.

Key Responsibilities:
• Create high-impact Power BI dashboards and visual analytics
• Develop clear narratives translating data analysis into stories
• Produce insight packs linking KPI movement to operational drivers
• Perform root-cause analysis on various performance indicators
• Build “what-if” scenarios to guide decision-making

Requirem...