About The Role

• Responsible for creating and maintaining the knowledge materials for the scope of the team, regarding delivery on MSP customers.
• Act as a trusted advisor to customers, developing a deep understanding of their technical challenges and leveraging GCP technologies, patterns and practices to address them effectively.
• Work closely with the delivery teams, Google, and customer engineering teams to:
• Understand and use repeatable and consistent technology stacks across our customer projects.
• Help document and implement managed service processes that are aligned with a project's technology stack, and customer requirements.
• Follow & improve if applicable the best practices, processes and procedures relevant to  the team’s activity.
• Ability and willingness to upskill and mentor colleagues, in order to ensure  a smooth delivery  across teams.
• Possibility to represent Qodea in the rela...