About the Role
We are seeking an experienced Customer Support Representative with exceptional spoken English and a neutral American accent to join our growing team.
This is a full-time remote position serving US-based customers. The role combines customer support responsibilities with outbound calling and appointment-setting activities. We are looking for professionals who can confidently communicate with customers, handle objections, build rapport, and represent our clients professionally.
Responsibilities
Handle inbound and outbound customer interactions
Communicate with US-based customers via phone
Follow up with leads and prospects
Schedule appointments and qualify opportunities
Resolve customer concerns professionally
Build trust and rapport with customers
Maintain accurate records of customer interactions
Work effectively within established processes and systems Requirements
Minimum 4 years of experience in customer support, cold calling, appoi...