Job Description

• Serve as the main point of contact for customer communication and coordination regarding orders, schedules, delivery status, and general inquiries.
• Process customer purchase orders, validate terms, and ensure order accuracy.
• Monitor production status, WIP movement, and on‑time delivery commitments in coordination with Production Control. Highlight order/shipment issues to relevant parties and take corrective actions.
• Track forecast changes and support demand & supply alignment.
• Review shipment and order intake performance in daily meetings.
• Manage demand forecast (STP, MTP, AOP); consolidate, analyze and provide plan.
• Coordinate wafer shipments, documentation, and logistics with internal shipping teams.
• Ensure accurate invoicing and shipment records.
• Prepare weekly/monthly status reports (WIP, delivery, cycle time, output).
• Maintain customer dashboards and ord...