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Senior Customer Success Manager

🏢
MoEngage Inc.
📍 Kuala Lumpur, Malaysia
📍
Location Kuala Lumpur
📅
Posted June 17, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities:


  • 5+ years experience in supporting complex enterprise customers with marketing technology solutions (email, push, SMS) or closely related solutions with an understanding of technical, product, and marketing disciplines.

  • Has a strategic mindset and ability to make sense of complex business needs.

  • Exceptional project management and organizational skills - especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines.

  • Understanding of roles and responsibilities within technical organizations to understand who does what at a high level to involve the right people.

  • Exceptional attention to detail - working with a customer in a highly regulated environment.

  • Ability to understand customer requirements and see how MoEngage can add value in various ways.

  • Comfortable with communicating with all levels of team members interna...

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    📍 Location Details

    🌆
    City
    Kuala Lumpur
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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