Lyra Technology Group is seeking a Senior Customer Success Manager for Lancom in Auckland. This role focuses on developing strategic, revenue-driving partnerships with priority customers, shifting from reactive support to proactive engagement. The ideal candidate will have over 5 years of relevant experience and a track record in renewals and account growth. Responsibilities include managing customer relationships, driving strategic initiatives, and partnering with internal teams for successful execution. The position offers flexible working arrangements and health insurance.
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