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Senior Customer Service Representative

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xpo
📍 North Richland Hills, United States
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Location North Richland Hills
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Posted April 12, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What you’ll need to succeed as a Senior Customer Representative at XPO

Minimum qualifications:

  • 2 years of experience in customer service

  • Experience with Microsoft Office products such as Word, Excel and Outlook

    • Preferred qualifications:

  • 1 year of transportation industry experience

  • Available to work a variety of shifts, Monday through Friday between 6 am-6 pm

  • Knowledge of and familiarity with commonly used concepts, practices, and procedures related to customer care

  • Pleasant and professional communication skills and phone etiquette

  • Able to identify and implement continuous improvement opportunities

  • Capable of taking on the challenges of providing excellent customer care

  • Excellent analytical skills including Microsoft Excel experience (pivot tables, v-lookups)

  • Familiarity with CRM technology, such as Salesforce

    • About the Senior Customer Repr...

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    📍 Location Details

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    City
    North Richland Hills
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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