Location
singapore
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
- Train and upskill new and existing team members of the team, and provide actionable feedback
- Work closely with the senior management team to design & curate procedures for the best user experience.
- Attend and welcome visitors and customers by providing satisfactory customers service
- Maintain customer records and monitor their appointment
- To professionally and satisfactorily resolve customer complaints pertaining to products and services
- To Implement & improve customer retention practices
- To encourage a positive and cozy environment for the customers
- Assist in other area, if needed from time to time
- Customer service enthusiast
- Prior experience in the customer service field
- Profes...