π Local Job Near You
Senior Customer Service
PT Geek Hunter International
π
Jakarta
, Indonesia
Location
Jakarta
Posted
June 05, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
About the Company
Geekhunter is recruiting on behalf of our client, an international premium dental clinic and aesthetic dentistry brand operating in Indonesia and other parts of Asia.
Job Responsibilities
Handle and supervise customer service operations across multiple communication channels.
Lead and manage a team of 3 customer service staff.
Ensure excellent customer experience and timely response handling.
Monitor customer inquiries, complaints, and resolutions.
Coordinate with internal departments to ensure smooth customer handling processes.
Prepare customer service reports and performance evaluations.
Maintain service quality standards and improve customer satisfaction.
Job Requirements
Minimum 3 years of experience in customer service, preferably in related industries.
Experience handling multiple customer service channels such as WhatsApp, social media, phone calls, and email.
Expe...