About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea—make it easier for practitioners to access the products they trust so they can deliver better care.

The Opportunity

Fullscript is looking for a Senior Customer Insights Analyst who can turn complex customer data into business insight that shapes CX strategy, product decisions, and operational priorities. In this role, you’ll work across support data, product behavior, customer feedback, and voice‑of‑customer signals to identify what is working, what is breaking, and where Fullscript should focus next. You’ll define what needs to be understood, translate ambiguous problems into structured analysis, and deliver clear recommendations to senior leaders.

What you’ll do

• Synthesize complex data across support, product usage, customer behavior, VOC, and operational workflows
• Ident...