**Career Area:**

Marketing

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The **Global Customer Experience (CX) Consultant** is a high-impact role for a strategic customer experience leader who is passionate about turning insights into action. In this position, you will shape and advance the global CX strategy for the Cat Rental & Used business, helping improve customer onboarding, satisfaction, ease, and retention while influencing enterprise customer and digital growth.

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