Senior Crowne Meetings Manager
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Job Description
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City
Plan, organize, and coordinate meetings, conferences, and events from initial inquiry to post-event follow-up.
Serve as the primary contact for clients throughout the event planning process.
Conduct site inspections and client meetings to promote the hotelβs meeting facilities.
Prepare proposals, contracts, and banquet event orders (BEOs) in coordination with relevant departments.
Ensure all event requirements are properly communicated to operations teams.
Client Relationship Management
Build and maintain strong relationships with corporate clients, event planners, and key accounts.
Ensure prompt and professional response to client inquiries and requests.
Address client concerns and provide timely solutions to ensure satisfaction.
Revenue Generation
Assist in achieving departmental revenue...