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Job Description
Williams Lea seeks a Senior Receptionist to join our team!
Purpose of role
The Senior Receptionist will serve as the initial point of contact for clients and guests, thereby representing the first impression of our client’s firm. The professionalism, courtesy, and efficiency demonstrated by the team are essential in conveying the values of the organisation. It is imperative that the reception staff act as ambassadors for the brand and company, consistently providing exemplary service and a warm welcome to all visitors. Their efforts should ensure that each guest’s arrival is both positive and memorable.
Key responsibilities
- Welcoming guests at the 8th Floor lobby and act as the main point of contact for any Front of House related matters for visitors/guests or employees for the firm
- Escort VIP’s to meeting rooms ensuring an elevated service is provided
- Continually monitor reception inbox ensuring e‑mails are re...