A recruitment agency is seeking an experienced Operations Manager to lead the Content Moderation team in Muntinlupa. The successful candidate will have a strong background in Trust and Safety or Content Moderation within a BPO environment, and will manage daily operations, team performance, and adherence to quality standards. Key responsibilities include leading a team, monitoring performance metrics, and implementing improvements. This is a full-time position requiring at least 2 years of management experience in a BPO setting.
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