Senior Consultant Solutions Design (Transitions Manager) - Taguig

About the job Senior Consultant Solutions Design (Transitions Manager) - Taguig

Education Qualifications

Graduate of any stream (Preferably MBA)

Benefits

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Requirements

• Minimum 8 years B/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & ...