The Service Now GRC Specialist operates at the Senior Associate level, supporting implementation and optimization of Service Now GRC solutions. The role partners with Compliance, Privacy, Information Security, and IT teams to enable scalable risk and policy management. It focuses on system configuration, process alignment, and control integration. The position requires independent ownership, analytical thinking, and strong communication.
Job Duties & Responsibilities
Execute and own components of Service Now GRC implementations
Configure workflows for policy, risk, and control management
Support design and improvement of GRC processes
Maintain and enhance GRC data models and controls
Troubleshoot system issues and drive resolution or escalation
Collaborate with IT on platform performance and integrations
Analyze GRC data to identify risks and inefficiencies
Prepare reports on compliance metrics and risk indicators
Partner with cross-functional teams to ali...