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Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry

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EY
📍 Belfast, United Kingdom
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Location Belfast
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Posted June 06, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

The opportunity

This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You’ll work on exciting projects that shape customer experiences and drive sustainable growth.

Your key responsibilities

  • You’ll support the full lifecycle of customer technology projects—from research and business case development to delivery and implementation.

  • You’ll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions.

  • You’ll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences.

    • Skills and attributes for success

  • You’re analytical, detail-oriented, and a strong communicato...

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    📍 Location Details

    🌆
    City
    Belfast
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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