Bring your technical expertise to SAS as a Senior Cloud Technical Lead in a hybrid role in Ottawa, Canada. You'll lead customer engagements and drive cloud service excellence.

SAS is seeking a Senior Cloud Technical Lead to offer technical leadership for our cloud customer engagements. In this pivotal role, you will utilize your extensive background in consulting and systems support to enhance customer satisfaction and operational performance. Collaborate with various teams to ensure outstanding service delivery while improving customer outcomes.

Key Responsibilities: • Own technical aspects of customer environments • Approve and oversee changes for assigned customers • Consult with customers to understand their needs • Collaborate with SAS R&D and support teams • Contribute to customer success with Cloud Service Delivery Managers

Requirements: • Fluent in French and English for customer communication • Eligible for Canadian government security clearance • 8+...