Senior Cloud Operations Engineer, Infrastructure

Job Category: Engineering & Cloud

Location: US - DC - Remote | US - Massachusetts - Remote | US - Virginia - Dulles | US - Virginia - Remote

**Meet Our Team:**

**_Due to the nature of work with FedRamp, US Citizenship is required._**

**_**This is a 2nd shift opportunity (3pm-12am ET)**_**

As a member of the Service Reliability Team (SRT), you will play a critical role in ensuring the reliability, availability, performance, and security of Pega’s cloud infrastructure platforms. We operate a global, follow‑the‑sun 24x7 model with teams across Krakow, Bangalore, Sydney, and the U.S. East Coast.

SRT values diversity, collaboration, intellectual curiosity, and a strong ownership mindset. We foster an environment that emphasizes mentorship, continuous learning, and operational excellence at scale.

**Picture Yourself at Pega:**

In this role, you will work hands‑on ...