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**Meet the Team**

The Webex Cloud Edge group runs/develops the software and services for the Webex suite and shapes the future of work. Working within the Collaboration Technology Group, you’ll be part of a dedicated team transforming the connections between people and the information they need to share to better the business. Developer Experience connects those who build and improve collaboration with technology to empower their end-users to engage and innovate -- anywhere, on any device.

**Your Impact**

+ Support Cisco Webex’s Federal customers by working closely with global SRE teams and technical leads to manage day-to-day service operations, capacity planning, and customer escalations, ensuring a seamless and reliable customer experience.
+ Manage, monitor, troubleshoot th...