Join Sun Life as a Senior Claims Consultant focused on disability claims management. Combine your exceptional customer service skills with litigation expertise to drive meaningful outcomes for clients and stakeholders.
This senior role involves managing complex litigated cases while applying strategic resolution methods. You will work closely with legal teams and internal stakeholders to enhance service delivery, prioritizing customer satisfaction. Your effective communication and negotiation skills will be vital in representing Sun Life in various legal settings.
Key Responsibilities:
• Manage litigated cases with proactive customer service
• Represent Sun Life at mediations and trials
• Coach and mentor team members in case strategies
• Identify improvement opportunities in processes
• Maintain strong relationships with legal services
Requirements:
• Minimum 5 years in disability case management
• Strong negotiation and organizational skills
• Bilingu...