Provide senior operational support in settlement, transaction processing, and chargeback activities for Issuing and Acquiring card businesses. The role ensures accurate and timely processing of card settlements, dispute resolution, suspense monitoring, and regulatory reporting, while supporting managers in maintaining strong financial controls, regulatory compliance, and operational stability.

• Oversee daily MasterCard/Visa settlement cycles and validate all postings.
• Reconcile scheme payments (e.g., Visa Personal Payments) accurately and timely.
• Investigate dispute cases and verify transaction details.
• Process chargebacks/representments.
• Liaise with schemes, merchants, and processors.
• Review unsettled/exception items and follow‑up with stakeholders.
• Maintain documentation and ageing analysis.
• Validate merchant instalment files and refunds.