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Job Description
We are looking for a seasoned Senior Card Operations manager to serve our continued expansion into the different regions globally.
As part of the Bybit Card Product Operations team, you will play a pivotal role in ensuring the seamless operation of one of Bybit's core products — the Bybit Card— while delivering exceptional service and satisfaction to our global customer base.
In this role, you will manage a broad range of operational activities, gaining invaluable insights into the integration of traditional financial services with cryptocurrencies. While your primary focus will be on daily operational tasks, you will also contribute to driving growth, improving user conversion, and shaping a product designed with a user‑first approach.
Key Responsibilities Customer Support & Expertise- Act as the card payment expert for the Customer Service team, ensuring SLAs are met for resolving escalated support tickets. ...