Job Overview

The Senior Immigration Analyst works in a centralized operations hub in Kuala Lumpur, providing remote case support to the Australian practice on inbound corporate immigration matters. The role reports to management based in Australia (remote) and is supervised by a local supervisor.

Responsibilities

• Prepare and collate accurate and complete visa applications for review before sending to client and/or preparing for lodgment.
• Proactively follow defined processes to complete tasks within prescribed timelines and protocols.
• Generate clear, well‑organized written work product that requires minimal edits, including case‑related documents, internal and external emails, etc.
• Instruct and coordinate with Fragomen internal operations support team, ANZ Operations (ANZO) on case processing, including case initiation, lodgment, and billing.
• Respond to client and other inquiries in a timely manner and develop and m...