Job Description
Insight Global is looking for a Senior Business Analyst to join a leading Courier and Logistics customer. This is a hybrid role based in Mississauga and requires 2-3x/week on site with potential travel to the US for project kickoff.

The Senior Business Analyst will support a large-scale enterprise systems transformation. This role will play a critical part in assessing current processes, defining future-state requirements, and enabling a multi-year system modernization initiative.
This individual will be responsible for producing high-quality business and functional requirements that directly support development teams in estimating, designing, and delivering new capabilities across multiple platforms.

Key Responsibilities
Requirements & Backlog Development
- Decompose complex business capabilities into clear, well-structured user stories
- Write detailed acceptance criteria (Given/When/Then format) to ensure requirements are testable and...