Develop business requirement specifications through well-facilitated discussions and interviews with relevant stakeholders

Document existing business processes and develop and document new business processes

Develop functional and technical specification documentation

Serve as the primary interface between business representatives and technical resources for the development or implementation of business applications

Conduct workshops or JAD (Joint Application Design) sessions to gather requirements and drive discussions

Liaise with relevant stakeholder management to prioritize project deliverables

Transfer care, custody and control of new processes and applications to business owners, including user training and support

Coordinate projects and their inter-dependencies effectively, managing any risks or issues that may arise, including timeline and milestone management

Continuously identify and implement incremental improvements...