Overview

The role is responsible for supporting and improving the organization’s products, services, and software engineering through data analysis, ensuring alignment with organizational strategies, commitments, and goals.

Roles and Responsibilities

• Address complex business issues and provide quality IT business analytics solutions to customers.
• Participate in user requirement gathering sessions with the Account Manager, outlining customer needs and prioritizing product features.
• Interpret business requirements and transform insights into application requirements for relevant teams (Design, Product, Support, etc.).
• Deliver functional and technical specifications.
• Work closely with the project team to deliver products according to specifications and support the Project Manager in tracking design, identifying gaps, and managing development tasks.
• Conduct user acceptance testing (UAT) and Admin/User...