Billing Supervisor

Job Summary

You will be responsible for overseeing the end-to-end billing operations for high-volume customer accounts and ensuring timely, accurate submission of invoices and supporting documentation through various delivery methods, including customer portals, email, and mailing. As a Billing Supervisor, you will lead and guide the billing team, resolve complex billing issues, monitor process efficiency, and ensure compliance with company policies and customer requirements. You will also support system improvements, conduct root cause analysis, and act as the escalation point for stakeholders.

Key Responsibilities:

• Manage Billing processes ensuring smooth flow of activities for different locations in scope of the Billing Team.

• Review, implement and enforce procedures and policies, as well as streamline effective billing processes across multiple markets.

• Plan and implement quality assuran...